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Send & request files

Key questions and answers about sending and requesting files with File Express

Send files

  • How do I send files?
  • Do I need to be registered to send files?
  • Why do I need to verify my e-mail address?
  • How does the end-to-end encryption work?
  • How many files can I upload at a time?
  • Which file formats are supported?

See all 9 articles

Download files

  • How can I download files?
  • Do I need to be registered to download files?
  • How do I download entire folders?
  • Where can I find the downloaded files?
  • Can I download files to multiple devices using the same link?
  • How long are the files available for download?

See all 10 articles

Request files

  • How can I request files?
  • Will I be notified when someone uploads files?
  • How do I upload files?
  • Is the sender notified when I upload files?

Problems & solutions

  • The upload or download keeps failing
  • Uploading or downloading is too slow
  • I’m not receiving e-mails from File Express
  • I’ve lost the link for my transfer
  • I’ve lost the password for my transfer
  • The link is not yet available or has expired
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