The upload or download keeps failing

If the upload or download of files with File Express keeps failing, please try the following:

  • Check your internet connection. Is it stable?
  • Make sure that your browser is up to date and that any plugins installed (e.g. ad blockers, JavaScript blockers) are not causing any errors.
  • Check if your antivirus scanner has blocked a file by mistake.
  • Make sure that no other devices or policies on your network are blocking access. This is sometimes the case with corporate networks.

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