Available in: FREE
If you have a paid subscription (PLUS/PRO) and no longer need it, you must first cancel the subscription. At the end of the contract term, all your transfers and files will be deleted and your account will be converted to a FREE account. Only then can you delete your account in File Express.
If you already have a FREE account and no longer need it, you can delete it directly in File Express.
Follow these steps for this:
- Log in to File Express using your e-mail address and password.
- Click your e-mail address at the top right.
- Click “My account” in the menu and then “My subscription”.
→ You will see your subscription under “Current subscription”. - Open the context menu
to the right of it and click “Delete account”.
- Confirm by clicking “Delete”.
Your account will be deleted and you will be logged out automatically.
If you do not have any other Hostpoint products or services, you can now delete your Hostpoint ID as well. Find out how to do this in the article “How do I delete my Hostpoint ID?”.